Privacy Policy

Effective Date: March 12, 2026  |  Last Updated: March 12, 2026

This Privacy Policy describes how Dusk Holdings LLC ("Company", "we", "us", or "our") collects, uses, and protects information about you when you use Lusora ("the Platform"). We are committed to protecting your privacy, particularly given the sensitive nature of our Platform.

1. Information We Collect

We collect the following categories of information:

  • Account Information: Email address, username, and password when you register.
  • Age Verification Data: Identity verification information collected through our third-party age verification provider to confirm you are 18 or older. We receive only a pass/fail verification result; raw ID documents are processed and stored by our verification provider, not by us.
  • Payment Information: Billing details are collected and processed by CCBill, our third-party payment processor. We do not store your full credit card number. We receive only a tokenized reference and transaction confirmation.
  • Usage Data: Information about how you interact with the Platform, including features used, session duration, and preferences.
  • Device and Technical Data: IP address, browser type, operating system, and device identifiers.
  • Communications: Messages or requests you send to our support team.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and improve the Platform
  • Verify your age and identity as required by law and card network rules
  • Process payments and manage your subscription
  • Communicate with you about your account, billing, and Platform updates
  • Detect and prevent fraud, abuse, and violations of our Terms of Service
  • Comply with applicable legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

  • Payment Processors: CCBill processes your payment information under their own privacy policy.
  • Age Verification Providers: Our third-party age verification service processes identity documents to confirm your age.
  • Service Providers: Third-party vendors who help us operate the Platform (e.g., hosting, analytics), subject to confidentiality obligations.
  • Legal Authorities: When required by law, court order, or to protect the rights and safety of our users or the public.

4. Data Retention

We retain your account information for as long as your account is active or as needed to provide services. Age verification records may be retained as required by applicable law. Payment records are retained as required for tax and legal compliance. You may request deletion of your account and associated data by contacting us.

5. Security

We implement industry-standard technical and organizational measures to protect your information, including encryption in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of certain data processing activities

To exercise these rights, contact us at duskholdings@proton.me. We will respond within 30 days.

7. Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze Platform usage. You can control cookies through your browser settings, though disabling cookies may affect Platform functionality.

8. Children's Privacy

The Platform is strictly intended for adults aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a minor, we will delete it immediately and terminate the associated account. If you believe a minor has accessed the Platform, contact us immediately at duskholdings@proton.me.

9. Discretion and Billing

We understand the sensitive nature of the Platform. Charges on your payment statement will appear under a discreet billing descriptor that does not reference the Platform's name or nature. We do not share your membership information with third parties for marketing purposes.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Platform and updating the effective date. Your continued use of the Platform after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related questions or requests, contact us at:
Dusk Holdings LLC
1209 Mountain Road PL NE #10294
Albuquerque, NM 87110
duskholdings@proton.me